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Return Policy
Articles are accepted for credit or exchange if returned in saleable condition within 30 days, accompanied by a sales receipt. Returns may be sent to our Customer Service Center.
Gift recipients are entitled to a nonrefundable merchandise credit. To return or exchange your gift selection, please follow the instructions included with your package. |
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Online Security
Shop with confidence, we do not transmit your information electronically over the internet. All orders and personal information are faxed directly to our online order/shipping department from the website server to increase your security. We use industry-standard encryption technologies when transferring and receiving customer data exchanged with our site server. All data transfer is conducted through a secure phone line. |
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Privacy Policy
We want you to know how we handle the information you send us via the internet. The internet is a dynamic, continually changing environment. Within that spirit of dynamism, our Privacy Policy will evolve and change.
We strive to keep you informed by updating this Privacy Policy as our procedures change. We invite you to review our Policy regularly to stay informed.
To make your visit to TheSilverSun.com more productive, to improve our Web site and to tailor your future visits to your preferences, we collect certain visitor information. Under no circumstances does The Silver Sun sell or donate customer information received through its website. All information is held strictly confidential. |
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Automatic Collection
Automatic Collection
Our Web server automatically recognizes only the visitor's domain name (not the e-mail address). The visitor's browser and platform type (e.g., Netscape browser on a Microsoft platform) are recorded.
Cookies
We use cookies to:
*record the visitor's session information (such as the visitor's shopping selections when ordering)
*record user-specific information on the pages the visitor selects for viewing
*retain the visitor's answer to our question regarding U.S. residency.
E-mail Addresses
When visitors send us e-mail, we retain their e-mail address. We retain the e-mail addresses of those visitors who give us their e-mail addresses when they place orders. We do not contact visitors by their e-mail address except to:
confirm an on-line order, if the purchaser requests e-mail confirmation,
or respond to a sender's e-mail query.
Visitor-Keyed Information
We retain information provided by our visitor, such as registration information, transaction information (e.g., dates on which customers made purchases, amounts and types of purchases) and contact information (e.g., name, address, phone number).
Telephone Numbers
Visitors who give us their telephone numbers on-line will only receive telephone contact from us with information regarding orders they have placed on-line.
Ad Servers
The Silver Sun does not have arrangements with any ad server companies for this Web site.
Security
We use industry-standard encryption technologies when transferring and receiving customer data exchanged with our site server. All data transfer is conducted through a secure phone line.
Children's On-line Privacy
We ask that children do not submit information to us without the consent of a parent or guardian. The Children's On-line Privacy Protection Act took effect April 21, 2000 and pertains to Web sites directed toward children under 13 years of age. TheSilverSun.com does not collect information on any person under 13 years.
Disclosure
If required by law, court order or in the good faith belief that disclosure is otherwise advisable, we may disclose your information. |
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